Get help
Most problems are one of these. Start with the closest match.
My employer has not paid my contribution
Check your passbook first — a missing month shows up there before anywhere else. If it's genuinely missing, this prototype does not yet have a way to file that grievance for you.
My claim was rejected and I do not understand why
Open the claim from Claim status — the reason, when there is one, is shown there.
My name or date of birth is wrong
Corrections need employer approval in the real system and are not part of this prototype.
I have two UANs
In the real system, EPFO merges duplicate UANs on request. Not implemented here.
Something else
Call the helpline below.
Talk to someone
1800 118 005
Free, 9.15am to 5.45pm, Monday to Friday. Hindi, English and 8 other languages.
Before you write to us
Have your UAN and, if it is about a claim, the claim reference number ready.